APU Careers Hero BG

Accounting Refund Specialist

Classification: Non-Exempt

Level: Tier I

Salary Range: $18.00 to $21.00 with monthly incentive potential (equivalent to an average of $3.00 to $4.00 per hour)

Reports to: Client Accounting and Reporting Supervisor

Compensation and Benefits

Are you ready to avoid working in the big corporate world where you are just an employee known by your badge number? Asset Protection Unit (APU) is a 20+ year family-owned business located near downtown Amarillo, Texas. We are looking for individuals that want to be treated like family and be part of a team where everyone’s voice is heard! APU is growing and there is lots of room for advancement! APU offers monthly incentives which this past year averaged 24% of a person’s hourly rate. In addition, APU offers a full suite of benefits for full-time employees, including:

  • Medical
  • Dental
  • Vision
  • Life
  • LTD
  • Generous 401k contributions (Automatic 3% to 5% Annually)
  • Starting Paid Time Off (PTO) 15 days your first year (earned per pay period)
  • Holiday pay with time off to spend with your non APU family
  • Historical Christmas Bonus Payments
  • Monthly 15 Minute Chair Massages
  • Fun Committee Activities
  • Work from Home opportunities

Apply now, join our growing family.  

Job Description


Are you detail-oriented, proficient in Excel and Word, quick on the calculator and keyboard? Do you enjoy investigation and research? Are you organized and dependable? 

Then you could be just the person Asset Protection Unit, Inc. is looking for! 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exhibits acceptable level of core attributes (Communication, teamwork, professionalism, reliability, respect, etc.)
  • Basic level of polices & procedures
  • Processing Voluntary Provider Refunds
  • Research for Unidentified Checks
  • Call to Providers
  • Letter Processing


  • Ability to perform the essential job functions
  • Professionalism
  • Problem Solving/Analysis
  • Communication Proficiency
  • Thoroughness

Supervisory Responsibility

This position has no supervisory responsibilities

Required Education and Experience

  • High attention to detail
  • Good keyboarding skills
  • Accuracy, consistency and reliability
  • High school diploma or GED
  • Knowledge of MS Office (Excel, Word, Outlook, etc.)
  • Good written and verbal communication skills 
  • Initiative and good time/task management skills
  • Quick Book knowledge and experience

Preferred Education and Experience

  • A college degree or post high school education or office skills certification preferred
  • Intermediate Windows & MS Office skills.

Work Authorization

Candidates selected will be subject to a pre-employment background investigation (drug test, credit check, reference verification) and skills test.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. This position requires 40 hours per week with some time outside of the normal hours.


This position does not have any anticipated travel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee will be required to sit for extended periods of time and is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

  • This position requires sitting over 66% of the time.
  • This position requires Visual Acuity at 20 inches (or less) over 66% of the time.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

AAP/EEO Statement 

APU is an affirmative action/equal opportunity employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, disability status, genetic information, protected veteran status or any other characteristic protected by federal, state or local law.


This job description has been approved by all levels of management.

Contact Us


1212 Ross St.

Amarillo, TX